Last Updated: 31 May, 2024
Shipping Timelines
Each brand has its own order processing and shipping timelines. Most brands ship within 1–5 business days of order confirmation, and delivery times may vary based on your location and the brand’s logistics partner.
You will receive tracking information once the brand ships your order.
Shipping Charges
Shipping fees (if any) are determined by the brand and will be clearly displayed at checkout. Some brands may offer free shipping above a certain order value, while others may charge based on location or weight.
Multiple Items, Multiple Shipments
If you’ve ordered products from multiple brands in a single order, you’ll receive them as separate shipments from each brand.
Delivery dates may vary for each item.
Delays in Shipping
While most orders are delivered on time, occasional delays may occur due to courier issues, weather conditions, or operational challenges.
If your order is delayed beyond the brand’s promised timeline, contact us at [support@vouch.social] and we’ll coordinate with the brand on your behalf.
Delivery Issues
If your order is marked as delivered but not received, or if the delivery partner is unable to reach you, write to us at [support@vouch.social].
We’ll work with the brand and their logistics provider to investigate and resolve the issue.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at legal@vouch.social